[{"data":1,"prerenderedAt":522},["ShallowReactive",2],{"help-site":3,"help-article-8729227-como-realizar-una-pregunta-al-profe-express":38,"help-article-crumbs-8729227-como-realizar-una-pregunta-al-profe-express":405,"help-article-related-8729227-como-realizar-una-pregunta-al-profe-express":415,"help-seo-collections":430,"help-seo-article-8729227-como-realizar-una-pregunta-al-profe-express":521},{"id":4,"extension":5,"footer":6,"header":24,"images":30,"meta":32,"siteSeo":33,"stem":36,"__hash__":37},"site\u002Fes\u002Fsite.yml","yml",{"links":7},[8,12,16,20],{"label":9,"to":10,"icon":11},"Página de inicio","https:\u002F\u002Fwww.wited.com\u002F","i-lucide-house",{"label":13,"to":14,"icon":15},"Facebook","https:\u002F\u002Fwww.facebook.com\u002FPortalEducativoNet\u002F","i-simple-icons-facebook",{"label":17,"to":18,"icon":19},"Instagram","https:\u002F\u002Fwww.instagram.com\u002Fwitedlat\u002F","i-simple-icons-instagram",{"label":21,"to":22,"icon":23},"Youtube","https:\u002F\u002Fwww.youtube.com\u002Fc\u002FWited","i-simple-icons-youtube",{"logo":25,"logoAlt":26,"background":27,"title":28,"searchPlaceholder":29},"\u002Fimages\u002Flogo.png","Wited: Centro de ayuda","\u002Fimages\u002Fheader-bg.jpg","Centro de ayuda","Buscar artículos...",{"width":31},800,{},{"titleSuffix":26,"homeTitle":34,"homeDescription":26,"ogImage":35},"Inicio","\u002Fimages\u002Fog-default.png","es\u002Fsite","jHuBEykjG7Xgz92XdpyEYniuY-925OAy74TViQpomGE",{"id":39,"title":40,"body":41,"collection":387,"description":388,"extension":389,"intercomId":390,"meta":391,"navigation":392,"order":393,"path":394,"related":395,"seo":401,"stem":402,"updatedAt":403,"__hash__":404},"articles\u002Fes\u002Farticles\u002F8729227-como-realizar-una-pregunta-al-profe-express.md","¿Cómo realizar una pregunta al profe express?",{"type":42,"value":43,"toc":376},"minimark",[44,52,61,64,69,81,87,96,102,116,118,122,131,136,145,154,157,164,167,172,174,178,181,186,193,196,203,206,215,218,220,224,231,237,244,250,252,256,265,271,274,299,301,305,318,323,325,329,336,341,349,353,355,359,368],[45,46,48],"help-text",{"align":47},"justify",[49,50,51],"p",{},"En este artículo te enseñaremos cómo dejar tus preguntas a nuestros profesores en línea y cómo acceder, cuando sea necesario, a una breve videollamada para resolver tus dudas de manera más directa.",[53,54],"help-image",{":height":55,":size":56,":width":57,"align":58,"alt":59,"src":60},"1200","80","676","center","","\u002Fimages\u002Fhelp\u002F1793038347-zule_telefono.webp",[62,63],"hr",{},[65,66,68],"h2",{"id":67},"acceso","✅ Acceso",[49,70,71,72,76,77,80],{},"Ingresa desde tu ",[73,74,75],"strong",{},"perfil de estudiante"," y haz clic en ",[73,78,79],{},"“Chat y videollamadas”",":",[53,82],{":height":83,":size":84,":width":85,"align":58,"alt":59,"src":86},"221","400","566","\u002Fimages\u002Fhelp\u002F1791704432-seccion_chat_y_videollamada_2.webp",[45,88,89],{"align":47},[49,90,91,92,95],{},"En pantalla aparecerá el cuadro de texto donde podrás ",[73,93,94],{},"escribir tus preguntas"," 👇",[53,97],{":height":98,":size":99,":width":100,"align":58,"alt":59,"src":101},"813","600","1463","\u002Fimages\u002Fhelp\u002F1791725089-pregunta_profesor_destacado_texto.webp",[103,104,106],"help-callout",{"variant":105},"success",[49,107,108,109],{},"💡 También puedes acceder desde el contenido escolar. Te explicamos cómo hacerlo aquí: ",[73,110,111],{},[112,113,115],"a",{"href":114},"\u002Fes\u002Farticles\u002F8729453-como-ingresar-al-profe-express","¿Cómo dejar mi pregunta al profesor?",[62,117],{},[65,119,121],{"id":120},"deja-tu-pregunta","✅ Deja tu pregunta",[45,123,124],{"align":47},[49,125,126,127,130],{},"Luego de estudiar los contenidos, asistir a clases o realizar una evaluación, podrás ",[73,128,129],{},"dejar tus dudas"," en el cuadro de texto disponible.",[53,132],{":height":133,":size":99,":width":134,"align":58,"alt":59,"src":135},"284","1210","\u002Fimages\u002Fhelp\u002F1791734925-pregunta_realizada_al_profesor_en_linea.webp",[103,137,138],{"variant":105},[49,139,140,141,144],{},"💡 ",[73,142,143],{},"Recuerda:"," Cuantos más detalles incluyas (tema, ejercicio, objetivo, etc.), más completa y útil será la respuesta del profesor.",[45,146,147],{"align":47},[49,148,149,150,153],{},"¿Quieres complementar tu duda con una imagen o documento? Puedes ",[73,151,152],{},"adjuntar archivos o fotografías"," que ayuden al docente a comprender mejor tu consulta.",[53,155],{":height":133,":size":99,":width":134,"align":58,"alt":59,"src":156},"\u002Fimages\u002Fhelp\u002F1791762747-adjuntar_archivo_pregunta_profesor.webp",[49,158,159,160,163],{},"Una vez que redactes tu pregunta, haz clic en ",[73,161,162],{},"“Iniciar chat”"," 👇",[53,165],{":height":133,":size":99,":width":134,"align":58,"alt":59,"src":166},"\u002Fimages\u002Fhelp\u002F1792870615-iniciar_chat_pregunta_al_profesor.webp",[103,168,169],{"variant":105},[49,170,171],{},"💡 Recuerda que el número de preguntas mensuales dependerá del plan contratado.",[62,173],{},[65,175,177],{"id":176},"respuesta-del-profesor","✅ Respuesta del profesor",[49,179,180],{},"Al enviar tu pregunta, aparecerá en la parte inferior de tu pantalla:",[53,182],{":height":183,":size":99,":width":184,"align":58,"alt":59,"src":185},"262","1332","\u002Fimages\u002Fhelp\u002F1792888561-chat_enviado_pregunta_profesor_1.webp",[49,187,188,189,192],{},"En la parte superior podrás ver el ",[73,190,191],{},"nombre del profesor"," que responderá tu consulta 👩‍🏫",[53,194],{":height":183,":size":99,":width":184,"align":58,"alt":59,"src":195},"\u002Fimages\u002Fhelp\u002F1792900812-pregunta_profesor_respuesta_1.webp",[49,197,198,199,202],{},"Y el ",[73,200,201],{},"estado de conexión"," del docente (verde = en línea).",[53,204],{":height":183,":size":99,":width":184,"align":58,"alt":59,"src":205},"\u002Fimages\u002Fhelp\u002F1792900273-color_verde_conexion_profesor_pregunta.webp",[45,207,208],{"align":47},[49,209,210,211,214],{},"Cuando el profesor te responda, haz clic en ",[73,212,213],{},"“Ver chat”"," para revisar la respuesta y continuar la conversación.",[53,216],{":height":183,":size":99,":width":184,"align":58,"alt":59,"src":217},"\u002Fimages\u002Fhelp\u002F1792900483-ver_chat_profesor_en_linea.webp",[62,219],{},[65,221,223],{"id":222},"consideraciones","✅ Consideraciones",[49,225,226,227,230],{},"⏰ Horario de atención: sábado a jueves, de ",[73,228,229],{},"17:00 a 20:00 hrs (Chile)",".",[49,232,233,234,230],{},"⌛ Tiempo promedio de respuesta: ",[73,235,236],{},"15 a 20 minutos",[49,238,239,240,243],{},"🔔 Te recomendamos revisar frecuentemente las ",[73,241,242],{},"notificaciones"," de tu perfil para no perder ninguna respuesta.",[53,245],{":height":246,":size":247,":width":248,"align":58,"alt":59,"src":249},"71","200","337","\u002Fimages\u002Fhelp\u002F1793052932-image.webp",[62,251],{},[65,253,255],{"id":254},"videollamadas","✅ Videollamadas",[45,257,258],{"align":47},[49,259,260,261,264],{},"Si el profesor considera que tu duda requiere una explicación más directa, podrá ",[73,262,263],{},"invitarte a una videollamada breve"," mediante un enlace que recibirás en el mismo chat.",[53,266],{":height":267,":size":268,":width":269,"align":58,"alt":59,"src":270},"680","300","617","\u002Fimages\u002Fhelp\u002F1792930426-chat_profesor_videollamada.webp",[49,272,273],{},"Antes de solicitar o aceptar una videollamada, considera lo siguiente ⬇️",[275,276,277,285,292],"ul",{},[278,279,280,281,284],"li",{},"Las sesiones se realizan por ",[73,282,283],{},"Zoom",", y puedes conectarte directamente desde el navegador (no necesitas la app).",[278,286,287,288,291],{},"Son ",[73,289,290],{},"sesiones express"," (máximo 15 minutos).",[278,293,294,295,298],{},"Una vez enviada la invitación, debes ",[73,296,297],{},"estar listo para conectarte de inmediato",". Si no ingresas, no será posible reagendar la videollamada.",[62,300],{},[65,302,304],{"id":303},"historial-de-preguntas","✅ Historial de preguntas",[45,306,307],{"align":47},[49,308,309,310,313,314,317],{},"Puedes revisar todas las preguntas realizadas durante el año escolar para ",[73,311,312],{},"repasar explicaciones anteriores",". Solo selecciona el ",[73,315,316],{},"mes que deseas revisar"," desde la ventana desplegable en tu historial.",[53,319],{":height":320,":size":99,":width":321,"align":58,"alt":59,"src":322},"822","1465","\u002Fimages\u002Fhelp\u002F1792983681-historial_preguntas_profesor.webp",[62,324],{},[65,326,328],{"id":327},"usa-tus-maxpoints","✅ Usa tus Maxpoints",[49,330,331,332,335],{},"¿Te quedaste sin cupos para hacer preguntas? ¡No te preocupes! 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Comunícate con nuestro ",[73,365,366],{},"equipo de soporte"," y cuéntanos tu situación en detalle 👇",[369,370,373],"help-button",{"align":58,"href":371,"variant":372},"\u002Fes\u002Farticles\u002F8400748-comunicate-con-soporte","solid",[49,374,375],{},"Contactanos",{"title":59,"searchDepth":377,"depth":377,"links":378},2,[379,380,381,382,383,384,385,386],{"id":67,"depth":377,"text":68},{"id":120,"depth":377,"text":121},{"id":176,"depth":377,"text":177},{"id":222,"depth":377,"text":223},{"id":254,"depth":377,"text":255},{"id":303,"depth":377,"text":304},{"id":327,"depth":377,"text":328},{"id":357,"depth":377,"text":358},"4823570-profe-express","Deja tus inquietudes académicas a nuestros docentes.","md",8729227,{},true,3,"\u002Fes\u002Farticles\u002F8729227-como-realizar-una-pregunta-al-profe-express",[396,397,398,399,400],"8681426-perfil-de-estudiante-guia-practica","8729052-instructivo-profe-express","8729453-como-ingresar-al-profe-express","10252305-contenido-escolar","10257164-preguntas-al-profesor-en-linea",{"title":40,"description":388},"es\u002Farticles\u002F8729227-como-realizar-una-pregunta-al-profe-express","2026-09-16T16:44:22Z","F0_wE924clpCO49NLzzgjSUKT3YTj8w_0Qi0tpTrb3E",[406,409,412],{"label":407,"to":408},"Todas las colecciones","\u002Fes\u002F",{"label":410,"to":411},"Aprende a usar Wited","\u002Fes\u002Fcollections\u002F3588073-aprende-a-usar-wited",{"label":413,"to":414},"Profe express","\u002Fes\u002Fcollections\u002F4823570-profe-express",[416,419,422,424,427],{"path":417,"title":418},"\u002Fes\u002Farticles\u002F8681426-perfil-de-estudiante-guia-practica","Perfil de estudiante: Guía práctica",{"path":420,"title":421},"\u002Fes\u002Farticles\u002F8729052-instructivo-profe-express","Instructivo: Profe express",{"path":114,"title":423},"¿Cómo ingresar al profe express?",{"path":425,"title":426},"\u002Fes\u002Farticles\u002F10252305-contenido-escolar","Contenido escolar",{"path":428,"title":429},"\u002Fes\u002Farticles\u002F10257164-preguntas-al-profesor-en-linea","Preguntas al profesor en línea",[431,434,438,442,445,446,449,452,455,458,461,464,466,469,472,475,478,481,484,487,490,491,494,497,500,503,506,509,512,515,518],{"slug":432,"title":433,"parent":59},"11080658-aprende-mas-sobre-boost-vinci","Aprende más sobre Boost VINCI",{"slug":435,"title":436,"parent":437},"16206261-max-ai","Max AI","3588073-aprende-a-usar-wited",{"slug":439,"title":440,"parent":441},"17391427-crecer-y-aprender-en-casa","Crecer y aprender en casa","3753957-homeschool-chile",{"slug":443,"title":444,"parent":437},"19574416-talleres-en-vivo","Talleres en vivo",{"slug":437,"title":410,"parent":59},{"slug":447,"title":448,"parent":437},"3628961-pagos-y-renovaciones","Pagos y renovaciones",{"slug":450,"title":451,"parent":437},"3629035-clases-grupales","Clases grupales",{"slug":453,"title":454,"parent":437},"3629040-clases-particulares","Clases particulares",{"slug":456,"title":457,"parent":437},"3629044-contenidos-escolares","Contenidos escolares",{"slug":459,"title":460,"parent":437},"3629049-cursos","Cursos",{"slug":462,"title":463,"parent":437},"3629050-suspension-y-activacion","Suspensión y activación",{"slug":441,"title":465,"parent":59},"Homeschool Chile",{"slug":467,"title":468,"parent":441},"3753960-escolarizacion-en-casa","Escolarización en casa",{"slug":470,"title":471,"parent":441},"3753998-examenes-libres-inscripcion","Exámenes libres: Inscripción",{"slug":473,"title":474,"parent":437},"4032307-marketplace","MarketPlace",{"slug":476,"title":477,"parent":437},"4053886-apoyo-psicopedagogico","Apoyo psicopedagógico",{"slug":479,"title":480,"parent":437},"4073736-perfil-del-tutor","Perfil del tutor",{"slug":482,"title":483,"parent":437},"4378601-primeros-pasos","Primeros pasos",{"slug":485,"title":486,"parent":437},"4382752-administrativo","Administrativo",{"slug":488,"title":489,"parent":437},"4382866-perfil-del-estudiante","Perfil del estudiante",{"slug":387,"title":413,"parent":437},{"slug":492,"title":493,"parent":437},"4832711-evaluaciones","Evaluaciones",{"slug":495,"title":496,"parent":59},"6096580-planes-de-wited","Planes de Wited",{"slug":498,"title":499,"parent":495},"6100952-programa-homeschool","Programa homeschool",{"slug":501,"title":502,"parent":59},"6209924-canales-de-comunicacion","Canales de comunicación",{"slug":504,"title":505,"parent":59},"6827331-terminos-y-condiciones","Términos y condiciones",{"slug":507,"title":508,"parent":59},"6843933-homeschool-latam","Homeschool Latam",{"slug":510,"title":511,"parent":507},"6843934-homeschooling-colombia","Homeschooling Colombia ",{"slug":513,"title":514,"parent":507},"6843938-homeschooling-mexico","Homeschooling México",{"slug":516,"title":517,"parent":441},"7799529-examenes-libres-aplicacion","Exámenes libres: Aplicación",{"slug":519,"title":520,"parent":441},"7799530-resultados-examenes-libres","Resultados exámenes libres",{"collection":387,"updatedAt":403},1793049638225]