[{"data":1,"prerenderedAt":315},["ShallowReactive",2],{"help-site":3,"help-article-8729033-actualiza-tu-numero-de-contacto":38,"help-article-crumbs-8729033-actualiza-tu-numero-de-contacto":197,"help-article-related-8729033-actualiza-tu-numero-de-contacto":207,"help-seo-collections":223,"help-seo-article-8729033-actualiza-tu-numero-de-contacto":314},{"id":4,"extension":5,"footer":6,"header":24,"images":30,"meta":32,"siteSeo":33,"stem":36,"__hash__":37},"site\u002Fes\u002Fsite.yml","yml",{"links":7},[8,12,16,20],{"label":9,"to":10,"icon":11},"Página de inicio","https:\u002F\u002Fwww.wited.com\u002F","i-lucide-house",{"label":13,"to":14,"icon":15},"Facebook","https:\u002F\u002Fwww.facebook.com\u002FPortalEducativoNet\u002F","i-simple-icons-facebook",{"label":17,"to":18,"icon":19},"Instagram","https:\u002F\u002Fwww.instagram.com\u002Fwitedlat\u002F","i-simple-icons-instagram",{"label":21,"to":22,"icon":23},"Youtube","https:\u002F\u002Fwww.youtube.com\u002Fc\u002FWited","i-simple-icons-youtube",{"logo":25,"logoAlt":26,"background":27,"title":28,"searchPlaceholder":29},"\u002Fimages\u002Flogo.png","Wited: Centro de ayuda","\u002Fimages\u002Fheader-bg.jpg","Centro de ayuda","Buscar artículos...",{"width":31},800,{},{"titleSuffix":26,"homeTitle":34,"homeDescription":26,"ogImage":35},"Inicio","\u002Fimages\u002Fog-default.png","es\u002Fsite","jHuBEykjG7Xgz92XdpyEYniuY-925OAy74TViQpomGE",{"id":39,"title":40,"body":41,"collection":180,"description":172,"extension":181,"intercomId":182,"meta":183,"navigation":184,"order":185,"path":186,"related":187,"seo":193,"stem":194,"updatedAt":195,"__hash__":196},"articles\u002Fes\u002Farticles\u002F8729033-actualiza-tu-numero-de-contacto.md","Actualiza tu número de contacto",{"type":42,"value":43,"toc":171},"minimark",[44,49,53,57,115,119,134,138,158,162],[45,46,48],"h2",{"id":47},"video-tutorial","Video tutorial",[50,51,52],"p",{},"A continuación, podrás ver un video tutorial que muestra paso a paso cómo ingresar a Gestión de usuarios, editar el teléfono de contacto y guardar los cambios:",[45,54,56],{"id":55},"pasos-para-actualizar-el-número-de-contacto","Pasos para actualizar el número de contacto",[58,59,60,76,86,96,106],"ol",{},[61,62,63,67,68,75],"li",{},[64,65,66],"strong",{},"Inicia sesión como tutor:","\nEntra a ",[69,70,74],"a",{"href":71,"rel":72},"https:\u002F\u002Fapp.wited.com",[73],"nofollow","app.wited.com"," e inicia sesión con el perfil de tutor.",[61,77,78,81,82,85],{},[64,79,80],{},"Accede a la gestión de cuentas:","\nSelecciona ",[64,83,84],{},"Gestión de usuarios"," en el menú lateral.",[61,87,88,91,92,95],{},[64,89,90],{},"Edita la ficha de tutor:","\nUbica la sección ",[64,93,94],{},"Tutor\u002FApoderado"," y selecciona el icono de editar (lápiz) junto a tus datos.",[61,97,98,101,102,105],{},[64,99,100],{},"Modifica el número:","\nEn el campo ",[64,103,104],{},"Teléfono",", selecciona el código de país que corresponda e ingresa tu nuevo número de contacto.",[61,107,108,81,111,114],{},[64,109,110],{},"Guarda los cambios:",[64,112,113],{},"Guardar cambios",". Verás una notificación en pantalla confirmando que tus datos se actualizaron correctamente.",[45,116,118],{"id":117},"qué-debes-tener-en-cuenta","¿Qué debes tener en cuenta?",[120,121,122,128],"ul",{},[61,123,124,127],{},[64,125,126],{},"Perfil exclusivo:"," Este procedimiento debe realizarse desde el perfil de tutor, ya que el estudiante no tiene permisos para modificar los datos de contacto familiar.",[61,129,130,133],{},[64,131,132],{},"Formato del número:"," El código telefónico internacional cambia según el país seleccionado. No agregues el prefijo internacional dos veces ni incluyas símbolos o espacios adicionales dentro del campo numérico.",[45,135,137],{"id":136},"no-te-funciona","¿No te funciona?",[120,139,140,146,152],{},[61,141,142,145],{},[64,143,144],{},"¿El sistema rechaza tu número de teléfono?"," Asegúrate de haber seleccionado el código de país correcto en el menú desplegable y de escribir solo los dígitos que corresponden a tu número local, sin signos ni espacios.",[61,147,148,151],{},[64,149,150],{},"¿El botón Guardar cambios no responde?"," Revisa que todos los campos obligatorios del formulario estén completos. Si el problema persiste, recarga la página e intenta nuevamente.",[61,153,154,157],{},[64,155,156],{},"¿Los cambios no se reflejan tras guardar?"," Cierra y vuelve a abrir la sección de Gestión de usuarios para comprobar si el dato se actualizó. Si el número anterior sigue apareciendo, contacta a nuestro equipo de soporte.",[45,159,161],{"id":160},"todavía-necesitas-ayuda","¿Todavía necesitas ayuda?",[50,163,164,165,170],{},"Contacta a nuestro equipo en el canal oficial de ",[69,166,169],{"href":167,"rel":168},"https:\u002F\u002Fayuda.wited.com\u002Fes\u002Farticles\u002F8400748-comunicate-con-soporte",[73],"Soporte de Wited",". Indícanos qué número y código de país intentas registrar y en qué paso ocurrió el error. Si ves un mensaje de alerta en pantalla, envíanos una captura sin datos sensibles. 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